Effective Date: July 17, 2026
WinPay Technologies Private Limited operates the WinPayTech platform. We are committed to protecting user privacy and handling personal information responsibly, transparently and securely.
This Privacy Policy applies to users who access our website, mobile application, tuition fee payment pages, account features, transaction history, refund support, customer support and related platform services.
We may collect information required to create accounts, verify users, process tuition fee payments, provide support and maintain transaction records.
We use collected information to operate, secure and improve tuition fee payment services.
For tuition fee payment processing, transaction verification, payment status confirmation, refund handling, settlement support, fraud prevention, security monitoring and compliance purposes, we may share necessary user and transaction information with authorized authorized payment service providers, banks, payment processors, card networks, UPI service providers, technology service providers and other approved service partners used by WinPayTech.
We share only the information reasonably required to provide the service, complete a transaction, respond to a user request, comply with legal obligations, prevent fraud or protect the platform. We do not sell user personal data.
We use reasonable technical, administrative and operational safeguards to protect user information from unauthorized access, misuse, alteration or disclosure.
No digital platform can guarantee absolute security. Users should keep login credentials, OTPs, devices and payment instruments secure and should not share confidential information with anyone.
WinPayTech does not ask users to share confidential OTPs, card PINs, UPI PINs, internet banking passwords or similar credentials. Sensitive payment authentication is handled through approved payment channels and banking/payment partner systems.
Where payment-related references are stored for records, reconciliation or support, they are limited to transaction IDs, masked details, payment status and related non-sensitive references as applicable.
We retain account, support and transaction information for as long as necessary to provide services, maintain transaction records, process refunds, resolve disputes, prevent fraud, meet audit or reconciliation requirements and comply with applicable legal obligations.
Some transaction records may be retained even after an account request is raised, where retention is required for legal, accounting, security, dispute-resolution or compliance reasons.
WinPayTech may use cookies, session storage, analytics and similar technologies to improve user experience, maintain login sessions, remember preferences, protect accounts, identify technical issues and understand platform usage.
Users may manage cookies through browser settings. Disabling cookies may affect some platform features or login/session functionality.
Users may contact us to request support related to account information, transaction history, correction of inaccurate information, privacy concerns or eligible account-related requests.
We may need to verify the user before processing requests. Certain records may be retained where required for security, refund, reconciliation, audit, dispute-resolution or legal purposes.
Our platform may contain links or integrations with third-party services such as authorized payment service providers, banks, payment processors, card networks, UPI service providers, analytics providers or technology service providers. Their privacy practices are governed by their respective policies.
WinPayTech is not responsible for privacy practices, downtime, failures, security incidents or policies of third-party websites and services that are not controlled by us.
Tuition fee payments may be initiated by students, parents, guardians or authorized users. Where a minor studentβs information is provided, the parent, guardian or authorized user is responsible for ensuring that such information is shared lawfully and accurately for the purpose of tuition fee payment.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, security practices or business processes. Updated versions will be posted on this page with the latest effective date.
For privacy, payment, refund, transaction or support-related queries, users may contact WinPayTech using the details below:
Company: WinPay Technologies Private Limited
Website: https://winpaytech.com
Email: contact@winpaytech.com
Registered Office: Flat 202, SMR Harmika Building, Puppalaguda, Manikonda, Hyderabad, Telangana - 500089, India
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